Privacy & Security Policy

Effective Date: July 15, 2026

At Sewn In The Wood, we are deeply committed to protecting the privacy, security, and trust of our clients. This policy outlines how we collect, use, and safeguard your personal information when you browse our boutique, purchase our pre-made designs, or collaborate with us on a custom, handcrafted gown.

1. Information We Collect

To provide a flawless, tailored experience from the initial sketch to the final perfect fit, we collect the following information:

  • Contact & Account Details: Your name, email address, phone number, and billing/shipping addresses.

  • Custom Design Specifications: Detailed physical measurements, fit preferences, and design consultations tailored explicitly for your custom gown order.

  • Payment Information: All credit card and payment details are processed securely through encrypted, third-party payment gateways (such as Shopify Payments). We never store or view your full credit card data.

  • Device & Browsing Data: IP addresses, browser types, and cookie-based information regarding how you interact with our storefront to help us optimize your browsing experience.

2. How We Use Your Information

We use your information solely to deliver an exceptional, personalized service:

  • To fulfill, tailor, ship, and track your gown and accessory orders.

  • To manage your custom consultations, measurements, and design bookings.

  • To communicate with you regarding your orders or to text/call you back for direct custom inquiries.

  • To protect against fraudulent transactions and ensure a secure checkout environment.

3. Data Sharing & Third-Party Services

We do not sell your personal information. We only share data with trusted partners necessary to run our shop and fulfill your orders, including:

  • Shopify: To power our e-commerce platform and secure checkout.

  • Shipping Carriers: (UPS, FedEx, USPS) to deliver your pieces safely.

  • Analytics & Marketing Partners: To understand our audience traffic and present relevant style inspiration to you on social platforms. You can opt out of this tracking at any time by visiting our Your Privacy Choices link in the footer.

4. Uncompromising Data Security

Because we specialize in high-end, custom special occasion wear, your physical and financial data security is our top priority:

  • SSL Encryption: Our website uses 256-bit Secure Sockets Layer (SSL) encryption technology to safeguard all personal data transmitted during the checkout process.

  • PCI Compliance: Our storefront is certified Level 1 PCI DSS compliant, meeting the highest international standards for secure data handling.

5. Your Rights & Choices

Depending on where you live, you may have legal rights regarding your data, including the right to access, correct, or request the deletion of the personal data we hold.

If you have questions about this policy, wish to update your measurements, or would like to request changes to your data, please contact us directly at:

Sewn In The Wood

  • Phone: 224-651-3773

  • Email: hello@sewninthewood.com